Rhino® Custom Order Mats
All Rhino® anti-fatigue mats are custom ordered items. Special order mats take 2-3 weeks in production and will be shipped directly from the manufacturer. Special order mats are non-returnable to Minerva Beauty, and may not be refunded by Minerva Beauty. The 1 year warranty is provided by Ranco Industries, and only applies to manufacturing defects. Please be certain about your mat choices before placing your order. If you have any questions, our Sales Team will be happy to assist you.
Smart Step Anti-Fatigue Mats
All Smart Step anti-fatigue mats are made to order items. Please allow 3-4 weeks for these products to be produced and shipped. These mats are returnable, but must be unused, in the original packaging, requested within 30 days of receipt, and rolled up the same way as your received them. Also, the customer will be responsible for return shipping, will not get refunded for the shipping cost to you, and may be subject to a 10% restocking fee. The 5-year warranty is provided by Smart Step, and only applies to manufacturing defects. Please be certain about your mat choices before placing your order. If you have any questions, our Sales Team will be happy to assist you.
Special Made-to-Order Furnishings
Minerva Beauty’s special made-to-order furnishings are custom ordered items. These items take 6-12 weeks in production – see product page for exact production window. Please allow additional time for shipping. Please inspect your items immediately upon receipt to ensure no damages were incurred during the shipping process. Special made-to-order furnishings are non-returnable and may not be refunded by Minerva Beauty. The 1-year warranty provided applies only to manufacturing defects. Please be certain of your finish selections before placing your order. If you’d like samples of our laminate finishes or vinyl, please call us at 888-332-0123 to make your request.