15% OFF orders $1500+ at checkout*

Due to holiday demand, shipping times will be delayed for freight shipments.

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Minerva Beauty FAQs

Your most common questions — answered clearly and simply so you can shop confidently and get the support you need. Whether you're furnishing a new space or upgrading an existing one, this guide covers payments, shipping, authenticity, showroom visits, product care, and more.

Quick Facts About Minerva Beauty

  • Serving 200,000+ salons, spas, barbershops, and wellness centers
  • Largest salon and spa equipment showroom in the nation – based in Monroe, GA.
  • Ready-to-ship inventory on most equipment + access to thousands of replacement parts
  • Fast delivery with most orders shipping within 1-2 business days
  • Flexible payment options: credit cards, cash (phone or in-person only), Klarna financing, and Brickhouse Capital

Ordering & Payments

Does your sales team work on commission?
No — Minerva Beauty’s sales team does not work on commission. Every customer receives the same level of support, whether you're buying a single tool or furnishing an entire beauty and wellness business. Our team is available during business hours by phone or in person at our Monroe, GA showroom.
What payment options are available?
You can pay using Visa, Mastercard, American Express, Discover, or Klarna online financing when ordering through our website. For phone or in-person orders, we also accept Cash, Cashier’s Checks, Money Wires, and financing through Brickhouse Capital.
Are there options for leasing or financing a purchase?
Yes. Klarna is available at checkout for equipment orders $150 to $20,000 and provides instant approval decisions.

Brickhouse Capital is ideal for larger purchases $7,500+ and offers customized financing terms. See our Financing page for details.

Need help making a decision? Check out this guide: Buying vs. Financing Salon & Spa Equipment.
Where can I buy authentic Minerva Beauty equipment?
Our full selection of Minerva Beauty products is available exclusively at MinervaBeauty.com. A limited selection is available through the Minerva Beauty Outlet on Amazon and SalonCentric.com. Additionally, a selection of products and vouchers can be redeemed through several loyalty programs in the beauty and wellness industry.
Why should I only purchase from authorized Minerva Beauty retailers?
Authorized retailers guarantee:
  • Authentic equipment
  • Warranty coverage
  • Customer support
  • Protection through the Minerva Beauty Promise

Unauthorized sellers may offer counterfeit or unsafe products, and purchases made outside authorized channels are not covered.
What should I do if I’m unsure whether a Minerva product listing is real?
Reach out to our team based in Monroe, Georgia — we’re happy to verify a listing or seller before you purchase. Your safety and peace of mind matter to us.

Shipping, Pickup & Delivery

Does Minerva offer free shipping?
No. Companies that advertise “free shipping” often increase product prices to cover costs. Minerva keeps pricing transparent so you only pay for what you need.

Use the shipping estimate tool in your cart to preview costs before checkout, or contact our Sales Team for special shipping requirements. Learn more about shipment, delivery, and our trusted carriers here.
Can I pick up my order instead of having it shipped?
Yes — local customers can pick up orders at our Monroe, GA showroom. Depending on order size, you may need a pickup truck or rental vehicle with covered space. Contact a Sales Representative to schedule a pickup time.
How fast does Minerva ship orders?
Most in-stock orders ship within 1–2 business days from our Monroe, GA warehouse. Every order is covered by the Minerva Beauty Promise—if something goes wrong, we’ll make it right with fast, hassle-free replacements.

Showroom & Appointments

Do you have any showrooms other than the one in Georgia?
No. Our showroom is located in Monroe, Georgia, less than an hour from Atlanta. If traveling from out of state, check out our Fly-In Program on the Visit Us page.
Can I schedule a virtual or in-person appointment?
Yes. You can call 888-332-0123 or fill out the appointment form here.

Showroom Hours: 9 am – 6 pm ET Monday – Thursday and 9 am–5 pm ET on Friday (click here to check holiday hours)

Product Information & Care

Are upholstery color swatches available?
Yes. We can send vinyl color swatches so you can confidently match your salon, spa, or barbershop design. The colors shown online are a close representation, but physical swatches ensure accuracy.
Do Minerva Beauty salon chairs or vinyl products stain?
Hair color can stain any vinyl surface — especially lighter shades. We recommend using salon chair covers and wiping spills immediately. A vinegar-and-water mixture (2:1 ratio) or Ship-Shape Cleaner is safe to use.
Are custom colors available?
Yes. Many products can be customized using the colors from our Color Chart. Additional fees may apply.
Can hydraulic bases and footrests be swapped?
Yes, styling chair bases and footrests can be swapped. Additional charges may apply. Contact our Sales Team to learn more.
Do you sell used or refurbished products?
No — Minerva Beauty sells only new salon and spa equipment. For discounted items, visit our Sales & Clearance section.

Product Photography & Showroom Verification

Are the pictures on your website real photos of the products?
Yes. All images on MinervaBeauty.com are professional photos of actual products in our showroom — never computer-generated renderings. Our team can provide additional measurements and product details upon request.

Packages, Discounts & Business Support

Are there discounts for ordering multiple items?
Yes. Minerva Beauty offers equipment package pricing for salons, spas, and barbershops. See our Salon Package, Spa Package, and Barber Package pages for requirements.
Does Minerva Beauty offer any other deals or discounts?
We offer several ways to save! Click here to learn more about seasonal promotions, clearance deals, and more.

Pssst! Minerva Beauty VIPs receive an exclusive coupon when they sign up for our newsletter. Join our VIP list today.
Does Minerva Beauty offer tools or resources to help design my salon or spa layout?
Absolutely — we offer a full suite of design resources to help you plan a functional, beautiful space:

Have More Questions? We're Here for You!

Our product specialists are here to help — no commissions, no pressure. Call, email, or chat with us during business hours, or visit our Monroe, GA, showroom.

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*Threshold to meet minimum purchase requirements may include products from any combination of brands but the discount will only be applied to full priced Minerva Beauty items. Select Minerva Beauty brand items EXCLUDED. Discounts will not apply to items already on sale (such as clearance or overstock sale items) or items from other manufacturers. Purchase $1500 or more, get 15% off Minerva Beauty brand items. Limited inventory – while supplies last. May not be combined with any other discount offers. Offer ends 12/22/25.